【编号:FR _GLYX_0003Y】　

A173-01-00-00-00 3 Jul 2002
1. Interactive and Mobile Solutions Ignite Growth  USD 4,746.00
A. Executive Summary  USD 75.00
1. Market Overview  USD 75.00
B. World CRM Market  USD 2,472.00
1. Market Overview  USD 0.00
2. Key Challenges in the World CRM Market  USD 150.00
3. Drivers and Restraints in the World CRM Market  USD 150.00
4. Top Trends and Initiatives in the World CRM Market  USD 225.00
5. Market Engineering Measurements  USD 150.00
6. Market Forecast  USD 1,500.00
7. Market Share Analysis  USD 300.00
8. Competitive Market Share Analysis  USD 750.00
9. Frost & Sullivan Market Engineering Awards  USD 75.00
C. U.S. Interactive CRM Initiatives and Forecast  USD 2,360.00
1. Interactive CRM Market Overview  USD 150.00
2. Key Challenges in the Interactive CRM Market  USD 150.00
3. Drivers in the Interactive CRM Market  USD 150.00
4. Restraints in the Interactive CRM Market  USD 225.00
5. Market Engineering Measurements  USD 750.00
6. Market Forecast  USD 300.00
7. Demand Analysis  USD 450.00
8. Pricing Analysis  USD 225.00
9. Competitive Analysis  USD 150.00
10. Interactive CRM Initiatives  USD 150.00
11. Role of Systems Integrators  USD 150.00
12. Strategies and Recommendations  USD 150.00
13. Frost & Sullivan Market Engineering Awards  USD 150.00
D. U.S. Mobile CRM Intiatives and Forecast  USD 2,247.00
1. Mobile CRM Defined  USD 37.50
2. Market Overview  USD 37.50
3. Key Trends in the Mobile CRM Market  USD 150.00
4. Key Challenges in the Mobile CRM Market  USD 225.00
5. Drivers in the Mobile CRM Market  USD 225.00
6. Restraints in the Mobile CRM Market  USD 225.00
7. Market Forecast  USD 150.00
8. Demand Analysis  USD 150.00
9. Mobile CRM Initiatives  USD 150.00
10. Competitive Structure  USD 75.00
11. Competitive Analysis  USD 450.00
12. Market Engineering Measurements  USD 750.00
13. Pricing Analysis  USD 300.00
14. Frost & Sullivan Market Engineering Awards  USD 75.00